StepUpMark.ai – Privacy Policy
Last Updated: [Insert Date]
StepUpMark Marketing Innovations Private Limited (“StepUpMark.ai”, “we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or AI services.
1. Information We Collect
We collect personal information such as your name, email, phone number, billing details, as well as usage data like IP address, browser information, device details, and cookies. We also process any text, images, audio, or files you upload to use our AI tools.
2. How We Use Your Information
Your information is used to provide AI services, improve platform performance, process payments, enhance user experience, prevent fraud, and send important updates or notifications.
3. Data Security
We use SSL encryption, secure servers, password hashing, and strict access control to safeguard your data. While we use best practices, no system is completely secure.
4. Cookies & Tracking
Cookies are used to maintain login sessions, improve performance, and analyze usage. You may disable cookies, but some features may not function properly.
5. Sharing of Information
We do not sell your information. We only share your data with trusted third-party vendors (hosting, payment gateways, analytics) or legal authorities when required.
6. AI Data Usage
You retain ownership of your inputs and outputs. We do not train AI models using your private data. Files are processed securely and deleted as per our retention policy.
7. Data Retention
Account data is retained until deleted by you. Payment data is kept as required by Indian law. Uploads for AI tools are stored temporarily and automatically removed.
8. Your Rights
You may request access, correction, deletion, or a copy of your data. You may also withdraw consent or disable marketing communication anytime by emailing us.
9. Refund & Subscription Terms
- No refunds after usage begins.
- Monthly plans: cancel anytime to stop future charges.
- Yearly plans: unused months are refundable (current month excluded).
10. Third-Party Links
Our website may link to third-party sites. We are not responsible for their content or privacy policies.
11. Children’s Privacy
StepUpMark.ai is not intended for children under 13. We do not knowingly collect information from minors.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.
13. Contact Us
For privacy-related concerns or requests, reach us at:
Email: support@stepupmark.ai
Website: https://stepupmark.ai/
Location: Hyderabad, India